Effective: February 5th 2024

Last Updated: February 6th 2024

This privacy policy (“Policy”) describes how the EXOTIC ORGANICS (“Lettuce Agency”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) YOU (“User”, “you” or “your”) may provide on the lettuceagency.com website and any of its products or services (collectively, “Website” or “Services”). 

This Policy also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

1. INTRODUCTION

In today's digital world, safeguarding personal data is of paramount importance. At lettuceagency.com, we are dedicated to upholding your privacy and protecting your personal information. This Privacy Policy is designed to explain how we gather, utilize, disclose, and safeguard your personal data when you access and use our website. Your use of our website implies your consent to the practices detailed herein.

2. INFORMATION WE COLLECT

2.1. Personal Information

We may collect and store personal information that you willingly provide when utilizing our services, including but not limited to:

• Name: To personalize your experience.

• Company Name: To personalize your experience and create a company profile.

• Email Address: To communicate with you, send updates and notify you of promotional offers when given consent.

• Postal Address: When necessary for specific services.

• Phone Number: To contact you, if required.

• Any other data: You may provide voluntarily, such as preferences, user-generated content, position, company size and so on.

This information might be collected during account registration, subscription to newsletters, forms or when you contact us.

When updating your information, we may maintain a copy of the unrevised information in our records. Some information may remain in our private record after your deletion of such information from your account.

2.2. Automatically Collected Information

When you access our website, certain information is automatically collected from your browser by the servers, including:

• IP Address: For security and analytics.

• Browser Type: To optimize your browsing experience.

• Operating System: To ensure compatibility.

• Referring URLs: To understand how you found our website.

• Pages Visited: For site improvement, analytics and personalized experience.

• Access Times & Dates: For security, analytics and site improvement. 

• Time Spent: To optimize and personalize your browsing experience.

• Search: To understand how you use our website, and improve & personalize your experience.
  
  

This data helps us enhance our website and improve your user experience.

3. HOW WE USE YOUR INFORMATION

We employ your data for various purposes, including:

3.1. Providing and Enhancing Services: We use your personal information to deliver the services you request and continually enhance your experience on our website.

3.2. Personalization: We may personalize your website experience based on the data we collect to make your interactions more relevant and enjoyable.

3.3. Communication: Your contact information allows us to respond to your inquiries, provide updates, and engage with you when necessary.

3.4. Analytics and Security: We monitor and analyze usage patterns to bolster our website’s functionality and security.

Non-Personal Information collected is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

4. PROCESSING OF COLLECTED INFORMATION 

​We may/will process Personal Information related to you if one of the following applies:

4.1 Consent: You have given your consent for one or more specific purposes. Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. This, however, does not apply, whenever the processing of Personal Information is subject to European data protection law.

4.2 Provision of Such Information: Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.

4.3. Processing Compliance: Processing is necessary for compliance with a legal obligation to which you are subject. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

4.4 Official Authority & Public Interest: Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us.

4.5 Necessity: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. 

4.6 Aggregated Data: ​We may use any aggregated data derived from incorporating your Personal Information after you update or delete it. Once the retention period expires and further activity discontinues, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

5. PRIVACY OF CHILDREN 

5.1 Website Age Restriction: You must be at least 18 years of age to enter and/or use our website. 

5.2 Processing Age Restriction: You must also be at least 16 years of age to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf). 

5.3 Collection or Personal Information Limitations: If you are under the age of 13, please do not submit any Personal Information through our Website or Service. We rely on the information being submitted and are unable to detect accuracy of age at this time, we do not knowingly collect any Personal Information from children under the age of 13. 

• We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission. 

If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Website or Service, please contact us.

If you have reason to believe that a young person under 18 years of age has used our website please contact us.

6. DATA SECURITY MEASURES

The security of your data is a top priority. We implement thorough security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

No data transmission over the internet or wireless network can be completely guaranteed. Therefore, while we strive protect your Personal Information, you acknowledge the following: 

6.1 Limitations: There are security and privacy limitations of the Internet which are beyond our control.

6.2 Unguaranteed: The security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed.

6.3 In Transit: Any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

6.4 Data Breach: In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties in a Data Breach as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. 

6.5 In the Event of A Data Breach: We will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. In such circumstances, individuals will be notified via email.

7. SHARING OF INFORMATION

We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share your data with trusted service providers who assist us in operating our website, subject to strict confidentiality agreements.

8. LEGAL DISCLOSURE 

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. 

Please Note: In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and personal data will likely be among the assets transferred.

9. COOKIES AND TRACKING TECHNOLOGIES

Our website may utilize cookies and similar tracking technologies to collect information about your browsing behavior and personalize your user experience.

• Cookies cannot be used to run programs or deliver viruses to your computer. 

• Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

• We may use cookies to collect, store, and track information for analytical purposes to operate our Website and Services. 

• You have the ability to accept or decline the use of cookies and can manage your cookie preferences through your browser settings. Please be aware that some web browsers may automatically accept cookies, this can also be changed through your browser settings. 

For more information on how we use and manage cookies, please contact us or visit internetcookies.org to learn more.

10. YOUR RIGHTS

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following:

10.1. Access: You have the right to access the personal information we hold about you. The right to obtain disclosure regarding certain aspects of the processing and obtain a copy of the information that is processed. Feel free to contact us for a copy of your data.

10.2. Correction: If you believe the personal information we hold about you is inaccurate or incomplete, you have the right to verify the accuracy and can request corrections.

10.3. Deletion: You can request the deletion of your personal information. You have the right, under certain circumstances, to obtain the erasure of your Personal Information from us.

10.4. Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing without justification. 

• In the circumstance where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection.

10.5. Data Portability: You can request your personal information in a structured, commonly used, and machine-readable format. If technically feasible, to have it transmitted to another controller without any hindrance. 

• This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.

10.6 Restriction: You have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it.

10.7 Withdraw Consent: You have the right to withdraw consent where you have previously given your consent to the processing of your information.

10.8 Exercising Your Rights: Any requests to exercise User Rights can be directed to the Operations Director through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Director of Operations as early as possible and always within one month.

11. MARKETING EMAILS, NEWSLETTERS & SUBSCRIPTIONS

We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails, policy updates and any other essential information that may be relevant.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, we may periodically update this Privacy Policy to reflect changes in our practices or for legal reasons. Significant changes will be communicated by posting the revised Privacy Policy on our website along with the date which can be found on the footer of this website. Continued use of the Website after any such changes shall constitute your consent to such changes.

13. ACCEPTANCE OF THIS POLICY

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via the listed contact information or contact form on the contact page of this website.

This Privacy Policy was last updated on February 6th 2024.

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